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Professional business support and banked development time

Itellico’s comprehensive SharePoint support service can cover all of an organisation’s support and project requirements. Our expert consultants will be on hand to both resolve immediate issues and help realise long-term development plans.

We deliver both Microsoft Sharepoint Online and Sharepoint On-Premises support. Plus, our service also covers Power Platform applications commonly used with SharePoint (Power App, Power BI and Power Automate), meaning your organisations receives a fully-rounded SharePoint service.

SharePoint Support

If your organisation is new to Microsoft SharePoint, or you require assistance with a large or advanced setup, Akita can provide a responsive helpdesk support service.

Delivered by our expert team of SharePoint consultants,  our support service covers everything from addressing simple ‘how-to’ questions, to adjusting access permissions or performing minor UI modifications to SharePoint instances. Our support service comes with guaranteed response time, meaning you’re not waiting days for a response. And should you have an international presence, we can also offer 24/7 support to assist your global offices.

SharePoint Administrator Service

As part of an ongoing service, Akita can also act as the ongoing administrator for your SharePoint instance, co-managing permissions and access for your organisation.

From the outset of support, we’ll establish an access framework for your organisation to ensure users from different departments and of different seniority get access to the correct information.

SharePoint Banked Time

As well as for support, organisations can use available banked hours for any of our other SharePoint services:

So whether you need new hub sites creating, permissions overhauling or to plan a migration, we’ll provide you with the consultancy, development and support needed to achieve your goal.

Cost-effective For Organisations

Our support and development banked time service is ideal for organisations currently or planning to use SharePoint extensively, offering a fast and convenient service for adapting your SharePoint instance exactly to your needs.

It also offers organisations better value for money, negating the typical costs of one-off projects or ad hoc support items. Banked time is drawn down in 30-minute increments, so you can commit to projects as big or small as you need without the traditional day rate of some suppliers.

And should you not use your allotted time in a given month, it will roll over to the next.